Focus on Customer Service!
Leave the “other tasks” to STAFFLINK
Property Management Support Staff
Maintain a positive reputation and accelerate growth by allowing your Property Managers to focus on providing elite customer service!
We believe that keeping your customer service internal is proven to be the most successful in maintaining positive customer relationships, so we don’t suggest that you outsource your customer service.
The solution is that you expand your team with STAFFLINK’s Real Estate Customer Admin. Your Property Manager’s time-consuming and customer-focused admin tasks will be in the past, allowing you to increase the volume of properties that can be managed by 40% per Property Manager, without compromising the level of customer service they can provide!
Lease Expiries & Rent Reviews
Give your property managers their time back, by letting us prepare their rent reviews, while providing your clients with a better experience.
Application Processing
Lease properties faster and minimise vacancies by handing over your application processing administration.
Bills & Invoices
Process bill payments and tenant invoicing, and have your staff free for customer relation activities.
Administration Support
Successful property management relies on an organised and systematic approach to administrative tasks. If a Property Manager admin is under control, they can focus on customer service at a higher level.
The unique part about using STAFFLINK is that alongside your new Property Management Support staff, you can also adapt our proven Real Estate workflow process on THE HUB, Powered by The Hub, which manages thousands of properties and has helped our clients win multiple industry awards!
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The Process
At STAFFLINK, our business is built on proven processes and end-to-end visibility for our teams, clients and services.
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Step
1
1hr discovery call with our savvy BDM’s to answer all of your tough questions.
Step
2
Interview with your new property management support staff member and see if they are the right fit for your company and if not, we will find you another option!
Step
3
Onboarding with your dedicated STAFFLINK Client Success Manager.
Step
4
Streamlining your data between your property management software and THE HUB.
Step
5
Organising your new workflows on THE HUB, Powered by The Hub.
Step
6
The property management support staff begin managing your property management workflows.
Step
7
Once your new processes are embedded, they will be documented for onboarding of future staff members.
Step
8
Support from STAFFLINK’s Client Success Managers from start to finish.
Why Trust STAFFLINK’s Support?
Efficient Staffing Solution
STAFFLINK can identify suitably qualified and well-trained candidates for your agency’s dedicated offshore staffing solution. We work with you to develop a simple and proven support function and arrange for customised training to ensure you receive targeted support for your business requirements.
Optimised Business Process
Our optimised and proven systems will provide you, and your clients, with outstanding service. We will work with you to customise the best support function for your business requirements and have it ready and operational as soon as possible.
Cost-Effective
Your operational costs will be significantly reduced when you outsource with STAFFLINK. Our data shows that with repetitive administrative tasks being coordinated offshore, Sales Administration productivity increases considerably.
