Reduce labour costs, improve customer experience and increase efficiency

improve customer experience and increase efficiency

Struggling to find hours in the day to grow your Sales and Property Management divisions? STAFFLINK can provide the help you need.

STAFFLINK is your next-generation outsourcing partner. We assist numerous independent and franchised real estate businesses to improve their core efficiency, expand their capabilities and remove the roadblocks that impede business growth. We enable businesses to adapt quickly to market opportunities and strengthen against market downturns. STAFFLINK can provide highly-skilled, well-trained support staff who reduce your labour costs by up to 60%. Here are the top 11 ways STAFFLINK can help:

1. Do more for less. Save money and time

Sharing the back-end office workload with STAFFLINK can allow your onshore team to be more efficient day-to-day. There’s more time to engage with clients and focus on revenue-generating activities.

2. Improve your brand presence

Your Stafflink marketing assistants can manage your web portal listings as well as assist with the creation of DM mailers, newsletters, flyers and magazines.

3. Have a higher-performing sales team

Your sales team members can be better prepared for vendor presentations when your STAFFLINK Admin Assistant help to prepare property reports, market research and CMAs.

4. Grow your rent roll and profitability

Optimise the costs of running your rent roll with STAFFLINK helping with leasing, inspections, property marketing and trust accounting teams supporting you. We give your local Property Management team the time they need to focus their energy on providing world-class service.

5. Property Management Division

We’re helping Property Management divisions grow their rent rolls by providing:

  • Leasing support
  • Inspection support
  • Marketing support
  • Accounts support

6. Property Sales Division

We’re helping Sales Agents sell more by providing:

  • Admin support
  • Marketing support
  • Accounts support

7. Leasing Support

  • Send entry notices to current tenants
  • Send entry notices via email, post and SMS
  • Ensuring 24-hour notice periods
  • Send marketing emails to landlords
  • Ordering signboards
  • Application processing
  • Answer general enquiries about listings
  • Make outbound calls to prospective tenants
  • Generate lease renewal docs and check for accuracy
  • Sending procedural and retractable notices
  • Send a copy of the lease to owner and tenant
  • Add rent amount in software
  • Clears vacancy dates in software
  • Adds lease date details in the software
  • Processes work orders for smoke alarms and blind compliance
  • Follow up smoke alarm certificates
  • Attaches smoke alarm compliance certificates

8. Routine Inspection Support

  • Create and set up contact and property files
  • Enter new business for property managers in both Property Management System and CRM, ensuring data is updated and recorded correctly
  • Email clients regarding Property Managers contact information
  • Respond to general tenant enquiries
  • Adjust and reschedule runs
  • Books all runs in the Inspection planner
  • Send out entry notice documents to tenants
  • Schedules CRM and calendar invites

9. Sales Marketing Support

  • Orders and prepares brochures
  • Orders and prepares of just listed cards, signboards, rental cards and window cards
  • Add agency logo watermarks to listing photos
  • Ordering floor plan drawings
  • Contact buyers and sellers seeking testimonials

10. Listings Support

  • Enter listings into CRM
  • Adds photos / attributes / price
  • Adds Open For Inspection times
  • Adds Auction times
  • Conducts quality assurance on the listing before submission
  • Touch up photos
  • Uploads to various listing portals from CRM
  • Carries out price adjustments
  • Modifying inspection time
  • Updating sales advice

11. Administration Support

  • Prepare agency agreements
  • Sending contracts to solicitors
  • Create lease contracts for Property Managers
  • Create Contract of Sale for Sales agents
  • Performs Certificate of Title Searches

Contact us today to find out what Stafflink could do for your business!

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